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thexchange quality index

TQI by Arbinet indicates the number of minutes a buyer can expect to complete via a seller route on thexchange. Matched "quality first" orders are prioritized in the voice on thexchange route plan by highest to lowest TQI.

This maximizes the number of minutes a buyer and seller complete on thexchange.

• TQI is the number of minutes a buyer could expect from 1,000 call attempts, based on thexchange verified data for the sell route
• TQI = ASR x ACD x 1,000
• TQI is displayed on MarketView

Sample View

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